Emily - Family Liaison Officer (FLO)

Hello! My name is Emily, I am the Family Liaison Officer for parents, carers and families of children at the school. I work Monday-Friday and you can either find me in the playground at the beginning and end of each day to grab me for a chat if you want to, or you can give the school office a call. Please feel free to contact me for a chat and cup of tea or coffee if you have any worries or concerns – no matter how small! I am here to listen, empathise, offer support and care.

I am available to offer practical help and support to parents and carers in matters concerning your child’s education, development and well-being. I work in partnership with you, the teachers and senior leadership team to help you support your child to learn and enjoy their school years, by providing information and guidance. I can meet you on a 1:1 basis in school or over the phone, providing information on a range of issues and practical help, as well as offering a friendly listening ear.

Summary of role and involvement for a Family Liaison Officer

•             Support for you with your child’s learning and school attendance

•             Provide advice and support on ways to improve your child’s behaviour or refer to Early Help or School Health if required

•             Provide support and signpost to local and national services that can help you and your child e.g. housing, debt, welfare, abuse, bereavement etc.

•             Provide a listening ear to families

•             Advise and offer assistance with financial difficulties for clubs, trips and activities

•             Liaise with staff to overcome any difficulties that may arise

•             Signposting for adult learning opportunities

•             Help with form-filling or online applications relating to your child.